Administration

Systems Administrator

VERSA TECHNOLOGIES

Systems Adminstrator

About VERSA

VERSA Technologies is a leading Managed Services Provider and Integrator for Unified Communications, Managed IT, Carrier Networks, Infrastructure Cabling, and Sound Solutions in North Carolina. Our history in the technology industry dates back to 1985 and we are based in Winston-Salem, NC. The technology solutions that we consult with our clients about has changed, but one constant has been the same, and that is the exceptional customer service experience that we deliver to our clients on a daily basis. To be a part of the VERSA team, you must have customer first DNA within you.

Position Summary

VERSA Technologies is in need of a capable, motivated System Administrator to work daily with our client base in all aspects of the configuration, maintenance and support of our clients IT systems. The System Administrator works in a consulting role with each client for planning, expansion, technology updates and implementing industry standard best practices. The System Administrator provides both on-site and remote network pro-services support for the customer’s network needs. We run a fast paced, customer oriented technology business, and are looking for not only the brightest candidates, but also the best fit for our team and culture. It’s all about taking care of our clients, growing and expanding your IT expertise and delivering the highest client experience. Compensation will be commensurate with experience.

Essential Duties and Primary Responsibilities

The System Administrator provides onsite and remote support to multiple client networks. The System Administrator should possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of IT systems hardware and software. Three to five years of experience working with the specific types of hardware and software systems is required. Preferred certifications are the Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE).

  • Provide technical support and resolution for system hardware, software and networking issues

  • Install operating system and application software, patches and upgrades

  • Experience in building, expanding and maintaining a virtual server environment

  • Provide support for cloud and traditional NAS data storage solutions

  • Perform industry best practices for Performing system backups and recovery

  • Provide excellent technical support to clients and end users

  • Administer a Microsoft Active Directory environment

  • Administer a Microsoft Exchange and Office 365 Environment

  • Experience with remote management and monitoring software and utilities

  • Provide systems analysis and creative problem solving

  • Consult with clients on technical advice, problem solving and forecast planning

  • Be self-motivated and customer focused to deliver exceptional customer service and support

  • Configuring, optimizing, fine-tuning and monitoring operating system software and servers

  • Developing, maintaining and supporting technical infrastructure, hardware and system software components

  • Performing installation, maintenance and support of system software/hardware and user support

  • Configuring, debugging and supporting multiple infrastructure platforms

  • Performing high-level root-cause analysis for service interruption recovery and creating preventive measures

  • Administrate infrastructure, including firewalls, switches, databases, anti-virus software and other processes

Qualifications and Experience

  • Associate or higher degree in a related field

  • Preferred 3 – 5 years of IT Systems support and maintenance experience

  • Excellent verbal and written communication skills with proven track record of resolving complex technical problems and the ability to consult with clients for future needs

  • Professional, motivated and detail oriented required

  • Preferred certifications or equivalent experience: MCP, MCSA, MCSE, CCNA

  • Knowledge and experience with IP network routing, support and troubleshooting

  • Experience with installation and programing of network security appliances (Sonicwall)

  • Experience with Windows Server 2008/2012/2016/2019,Windows SBS

  • Experience with Windows 10, Windows 7,

  • Experience with Microsoft Office 2019, 2016, 2013

  • Experience with Microsoft Exchange 2019, 2016, 2013

  • Experience with Microsoft Office 365 suite implementation and administration

  • Knowledge and experience with design, installation and maintenance of Active Directory, DNS, DHCP, Group Policy and Exchange (including applicable best practices for each technology)

  • Knowledge and experience with virtualization concepts and practical application

  • Experience with installing, configuring and maintaining VMware vSphere v6

  • Knowledge and experience with Veeam, StorageCraft backup software

  • Microsoft SQL Server express and core licensing experience

  • Design and implementation of network equipment to include switches, VLANs, WAP’s, router/firewalls, VPN, WAN, DNS

  • Experience with hardware including workstations, servers, RAID hardware and configuration, NAS backup systems

  • Experience with Veritas Antivirus, Trend Micro Antivirus and spam filter applications

  • Experience with connectwise or other remote monitoring/management tools a plus

Compensation and Benefits

VERSA Technologies, Inc. offers an excellent compensation package that includes base compensation plus incentive pay, group medical, long term disability, 401K, paid time off for vacation, sick and holiday time. As part of our pre-employment process, we require that applicants agree to current employment verification, drug and background screenings.

Job Type: Full-time

Salary: $45,000.00 to $65,000.00 /year

Experience:

  • system administrator: 3 years (Preferred)

Benefits offered:

  • Paid time off

  • Health insurance

  • Other types of insurance

  • Retirement benefits or accounts

  • Education assistance or tuition reimbursement

  • Workplace perks such as food/coffee and flexible work schedules

  • Flexible schedules